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Last Updated: June 23, 2025
CRITICAL LEGAL NOTICE
$50,000
Minimum liquidated damages for each breach of this confidentiality agreement, plus attorney fees, injunctive relief, and potential criminal prosecution for trade secret theft.
Confidentiality Agreement
This Non-Disclosure Agreement ("Agreement") is entered into between geniustechsupportagent.online ("Disclosing Party," "Company," "we," "us," or "our") and the user ("Receiving Party," "User," or "you") accessing our AI-powered technical support platform and related services.
By using our services, you automatically agree to be bound by this NDA and acknowledge that you will have access to highly confidential and proprietary information that constitutes valuable trade secrets.
Legal Binding Nature
- This Agreement is legally binding and enforceable
- Electronic acceptance has the same force as written signature
- Violation may result in immediate legal action
- Agreement survives termination of service relationship
Confidential Information Definition
Confidential Information includes all proprietary, non-public information disclosed by geniustechsupportagent.online, whether orally, in writing, electronically, or through observation, including but not limited to:
AI Technology & Algorithms
- Machine Learning Models: Neural networks, training datasets, model architectures for tech support
- AI Support Algorithms: Technical troubleshooting logic, problem-solving methodologies
- Proprietary Code: Source code, APIs, database schemas, system architecture
- Training Methodologies: Tech support data preparation, AI agent training techniques
- Voice Processing: Speech recognition, voice response systems, audio processing algorithms
- Case Management: Support ticket algorithms, session management, user interaction tracking
Business Intelligence & Methods
- Support Methodologies: Tech support optimization, customer service strategies
- Customer Data: User lists, support patterns, analytics data, case histories
- Financial Information: Subscription pricing models, revenue data, cost structures
- Strategic Plans: Product roadmaps, expansion plans, AI development partnerships
- Competitive Intelligence: Tech support market analysis, competitor research
- Performance Metrics: Support resolution rates, customer satisfaction algorithms
Support Systems & Interface Design
- Support Interface Designs: Chat interfaces, voice interaction systems, dashboard layouts
- User Experience Methodologies: Support flow optimization, accessibility features
- Brand Guidelines: Visual identity, style guides, brand strategies for tech support
- Content Libraries: Support documentation, troubleshooting guides, response templates
- Voice Interface Design: Speech patterns, response timing, audio user experience
- Case Management Systems: Ticket organization, priority algorithms, escalation procedures
Confidentiality Obligations
Strict Non-Disclosure
You agree to:
- Maintain Absolute Secrecy: Not disclose any Confidential Information to any third party
- Limited Use: Use Confidential Information solely for authorized purposes
- No Reverse Engineering: Not attempt to discover, reverse engineer, or replicate our methods
- Secure Storage: Implement reasonable security measures to protect information
- Employee/Contractor Binding: Ensure any employees or contractors are bound by similar obligations
Prohibited Activities
- Sharing algorithms, code, or technical specifications with competitors
- Creating competing services using our methodologies
- Disclosing customer lists, pricing, or business strategies
- Publishing or discussing our proprietary methods publicly
- Using our trade secrets for personal or third-party benefit
Return of Information
Upon termination or request, you must:
- Immediately return or destroy all Confidential Information
- Delete all electronic copies and derivatives
- Provide written certification of compliance
- Continue to maintain confidentiality indefinitely
Duration and Survival
Confidentiality Period
Confidentiality obligations continue for:
- Trade Secrets: Indefinitely, as long as information remains secret and provides competitive advantage
- Technical Information: 5 years from disclosure or termination of service
- Business Information: 5 years from disclosure or termination of service
- Customer Data: 3 years from termination of service
- Marketing Methods: 5 years from disclosure or termination of service
Survival Provisions
The following provisions survive termination of this Agreement and your use of our services:
- All confidentiality obligations
- Liquidated damages provisions
- Injunctive relief rights
- Return of information requirements
- Legal enforcement provisions
Remedies and Enforcement
Liquidated Damages
Due to the difficulty of calculating actual damages from confidentiality breaches, you agree to pay liquidated damages of:
- $50,000 minimum per violation for any breach of confidentiality
- Additional actual damages if they exceed the liquidated amount
- Attorney fees and costs incurred in enforcement
- Court costs and litigation expenses
These damages are reasonable and proportionate to the potential harm from disclosure of our trade secrets.
Injunctive Relief
You acknowledge that:
- Breach of this Agreement would cause irreparable harm
- Monetary damages alone would be inadequate remedy
- We are entitled to immediate injunctive relief
- Temporary restraining orders may be sought without bond
- Specific performance may be compelled by court order
Criminal Prosecution
Theft of trade secrets may constitute criminal activity under:
- Economic Espionage Act (18 U.S.C. § 1831-1839)
- Computer Fraud and Abuse Act (18 U.S.C. § 1030)
- State trade secret protection laws
- International trade secret treaties
We reserve the right to pursue criminal prosecution to the fullest extent of the law.
Final Warning
This NDA is actively monitored and enforced. Violations are prosecuted to the fullest extent of the law. Trade secret theft is a serious crime with severe civil and criminal penalties.