B2B API Integration

Integrate AI Support Into Your Platform

Power your applications with our three specialist AI agents via REST API: Tech Support, IT Infrastructure, and Coding Support. Perfect for help desks, customer support platforms, developer tools, and enterprise applications.

RESTful API
99.9% Uptime
Usage-Based Pricing
// Quick Start Example
curl -X POST \
  https://api.geniustechsupport.com/v1/tech-support/chat \
  -H "Authorization: Bearer YOUR_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "issue_description": "Laptop won't boot",
    "device_type": "laptop"
  }'
3
AI Agents
<2s
Response Time
24/7
Availability

Perfect For Your Business

Whether you're building a help desk, customer support platform, or developer tool, our API provides instant AI-powered support

Help Desk Platforms

Augment your support team with AI that handles tier 1 & 2 technical issues automatically. Reduce ticket volume by 60-80%.

  • Automated ticket triage
  • 24/7 instant responses
  • Multi-step solutions

MSP & IT Services

Provide enterprise-grade IT support to your clients. Infrastructure consulting, cloud services, and DevOps expertise on-demand.

  • AWS, Azure, GCP support
  • Network troubleshooting
  • Security best practices

Developer Tools

Embed AI coding assistance into your IDE, code editor, or learning platform. Support 15+ programming languages.

  • Code debugging & review
  • Code generation
  • Best practices guidance

Enterprise Portals

Add intelligent support to your employee or customer portals. Reduce internal IT tickets and improve satisfaction.

  • Self-service support
  • Knowledge base integration
  • Multi-language support

EdTech Platforms

Provide students with 24/7 technical and coding support. Perfect for bootcamps, online courses, and learning platforms.

  • Student tech support
  • Coding homework help
  • Tutorial generation

SaaS Products

Enhance your SaaS with intelligent technical support. Reduce churn by solving customer issues instantly.

  • In-app support widget
  • API troubleshooting
  • Integration assistance

Three Specialist AI Agents

Each agent is trained on millions of support cases and provides expert-level assistance in their domain

Tech Support Agent

Consumer technology troubleshooting for computers, smartphones, software, and peripherals.

Hardware Issues
Computers, laptops, printers, peripherals
Mobile Devices
iOS, Android, tablets, smartwatches
Software Support
Windows, macOS, Linux, applications
API Endpoint:
/v1/tech-support/chat
MOST POPULAR

IT Support Agent

Enterprise infrastructure support for cloud services, networking, security, and DevOps.

Cloud Services
AWS, Azure, GCP, Kubernetes
Networking
VPN, DNS, load balancing, firewalls
Security & DevOps
SSL, monitoring, CI/CD, containers
API Endpoint:
/v1/it-support/chat

Coding Support Agent

Programming assistance for debugging, code generation, optimization, and learning.

Debug & Review
Find bugs, code review, optimization
Code Generation
Functions, classes, complete features
15+ Languages
Python, JavaScript, PHP, Java, C++, more
API Endpoint:
/v1/coding-support/chat

Why Choose Our B2B API?

Your Unique Value Proposition

1. COST SAVINGS (The #1 Reason)

Traditional Support Agent:

$219,000 - $350,000/year

$25-40/hour × 24/7

Your AI Solution:

$3,588 - $11,988/year

$299-999/month

SAVINGS: 95% reduction in support costs

2. INSTANT AVAILABILITY

  • 24/7/365 support (no nights/weekends/holidays off)
  • No hiring, training, or onboarding delays
  • Instant scaling (handle 10 or 10,000 requests simultaneously)

3. CONSISTENCY & QUALITY

  • Same quality every time (no bad days, no tired agents)
  • Follows your exact support procedures
  • Tracks every interaction for compliance

4. SPEED

  • Instant responses (no wait times)
  • Resolves 80% of issues without human intervention
  • Escalates complex issues to humans automatically

5. INTEGRATION

  • Easy API integration (REST API)
  • Works with existing systems
  • No disruption to current operations

6. COMPETITIVE ADVANTAGE

  • Customers get support instantly (competitors make them wait)
  • Reduces support tickets by 70-80%
  • Improves customer satisfaction scores

For Call Centers:

"Your biggest cost is labor. Our AI handles 80% of tech support calls automatically. Your agents focus on complex issues that need human touch. Reduce cost per call by 70%, increase throughput by 300%."

ENTERPRISE-GRADE FEATURE

Full Conversation History via API

Access complete conversation history through our API—every interaction, every detail, perfectly preserved and instantly retrievable.

API-Powered Context

RESTful History Access

Retrieve full conversation threads via simple API calls. JSON format, easy integration.

Real-Time Sync

Conversations sync instantly across all API endpoints and sessions.

Unlimited Storage

No limits on conversation length or history retention. Store everything.

Export & Analytics

Export conversation data for analytics, training, or compliance.

API Performance

<100ms
History Retrieval
100%
Context Retained
History Length
99.9%
Uptime SLA

Perfect For API Integration

Build help desks, chatbots, or support platforms with full conversation context. Your users never have to repeat themselves—ever.

Simple API Integration

// Get full conversation history
GET /api/v1/conversations/{session_id}/history

// Response includes all messages with context
{
  "session_id": "abc123",
  "messages": [
    {
      "role": "user",
      "content": "I need help with...",
      "timestamp": "2025-01-15T10:30:00Z"
    },
    {
      "role": "assistant",
      "content": "I can help with that...",
      "timestamp": "2025-01-15T10:30:05Z"
    }
  ],
  "total_messages": 24,
  "context_retained": true
}
Full API documentation available after signup. RESTful endpoints, webhook support, and real-time updates.

Real-World API Use Case

1

User Opens Ticket

Your platform creates session via API. AI provides initial support.

2

User Returns Later

API retrieves full history. AI remembers everything from previous session.

3

Seamless Resolution

AI provides solution with full context. No repeated questions.

Result: Your users get enterprise-grade support with perfect context continuity

Get API Access with Full Conversation History

Start building with our API today. Full conversation history included on all plans.

Full API documentation 7-day free trial

Calculate Your ROI

See how much you can save by integrating our AI support agents into your platform

Traditional Support Team

3 Support Engineers $180,000/yr
Benefits & Overhead (30%) $54,000/yr
Training & Tools $12,000/yr
Management Time $24,000/yr
Total Annual Cost: $270,000
Limited to business hours
Vacation & sick days
Scaling requires hiring

AI API Integration

Base Subscription $2,400/yr
50,000 API calls/month $12,000/yr
Integration (one-time) $3,000
Maintenance $0/yr
Total Annual Cost: $17,400
24/7/365 availability
Unlimited capacity
Instant scaling
$252,600
Annual Savings (93% Cost Reduction)
Plus: Faster response times, 24/7 availability, and unlimited scaling
85%
Faster Resolution Time
99.9%
Uptime Guarantee
60-80%
Ticket Reduction

Simple, Transparent Pricing

Pay only for what you use. No hidden fees, no long-term contracts.

Platinum Subscription - Starter Tier

Includes 1,000 API calls/day

$299
/month
Access to all 3 AI agents
Complete API documentation
Token management dashboard
Usage analytics & billing

Upgrade to Higher Tiers

Need more than 1,000 calls/day? Upgrade to Professional or Enterprise tiers:

✅ Starter Tier (INCLUDED)
100 calls/hour • 1,000 calls/day
$299/mo
Professional Tier POPULAR
500 calls/hour • 5,000 calls/day • $0.05/call rate
$499/mo
Enterprise Tier
5,000 calls/hour • 50,000 calls/day • $0.02/call rate
$999/mo

💡 Which Tier Is Right For You?

Testing/Small Projects (up to 1,000/day): Starter - $299/mo
Growing Business (up to 5,000/day): Professional - $499/mo
High Volume/Enterprise (up to 50,000/day): Enterprise - $999/mo

All tiers include full access to Tech Support, IT Support, and Coding Support APIs

Why Businesses Choose Our API

More than just cost savings - transform your support operations

Benefits You Get

  • Instant Response Times
    Average 2-second response vs 15-minute human wait
  • 24/7/365 Availability
    Never miss a support request, even on holidays
  • Unlimited Scaling
    Handle 10 or 10,000 requests simultaneously
  • Consistent Quality
    Every response is expert-level, every time
  • Multi-Language Support
    Serve global customers without hiring translators
  • Detailed Analytics
    Track usage, response times, and customer satisfaction

Costs You Eliminate

  • Salary & Benefits
    $60K-$90K per support engineer + 30% overhead
  • Training & Onboarding
    3-6 months to get new hires productive
  • Turnover & Hiring
    Average 18-month tenure, constant recruiting
  • Tools & Infrastructure
    Help desk software, knowledge bases, training materials
  • Management Overhead
    Supervisors, QA, performance reviews
  • Coverage Gaps
    Nights, weekends, holidays, sick days, vacations

Revenue Impact

↓ 40%
Customer Churn
Faster issue resolution = happier customers
↑ 35%
Customer Satisfaction
24/7 availability + instant responses
↑ 25%
Support Capacity
Handle more customers without hiring

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